Returns & Refunds Policy

Returns Policy

  • thebusinesspivot accepts a change of mind within 30 days of receiving goods.
  • A restocking fee will apply on all change of mind returns.
  • The restocking fee is equal to 15% of the original purchase price ex GST.
  • We do not refund the original freight charge for change of mind purchases.
  • All returning items must be sent back in the original packaging and arrive to us in a resalable condition.

To process a change of mind request:

  1. Please email to initiate the returns process.
  2. The return credit will be provided upon approval of the condition of the product by our warehouse team.


    Made to Order Items

    All pin boards, dividers, cabinets, and any item made to order cannot be returned.

    Please email our Customer Service team or call us on (+33) with any queries.

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